Hello, my company "manufactures" food grade vitamins. We do not have our own facility and only use co-packers to manufacture and package our products. Our copackers are SQF certified but my company itself does not hold any certifications. (We are registered with the FDA and do have a HACCP plan.)
We have a customer insisting that our copackers certificates will not suffice and that every step of the supply chain needs to be certified FSSC22000 or HACCP certified, including us. To reiterate we are only an office and do not directly touch the product, can we be certified if we do not have a facility? I was under the assumption that only manufacturing facilities can be certified, but want to fact check myself before responding to the customer.
Are the EU laws/standards involving this different than the US laws/standards?
Thank you for your time!
Edited by Charles.C, 02 December 2021 - 06:35 AM.
added quotation marks