2 replies to this topic

[Poodle]

Hi

We had our 1st unannounced audit last week and we dropped to a B+

I am wondering if we can request a re-audit to get our grade back up?  Also would the re-audit need to be unannounced as well, as we are normally announced with 1 in 3 unannounced?

Do the major supermarkets require you to be an A or higher to supply, I am worried that our B+ will prevent us being able to supply going forward?

 

Thank you

[olenazh]

Hi Poodle, welcome to the forum. I don't think you'd be able to get re-audited, at least - I've never heard of such a thing. Try and ask your CB, wouldn't hurt, eh? RE: your score preventing supplying big supermarkets - in our case, for instance, we've never had problems with big customers (e.g. Metro, Loblaw, Costco) when we got NCs. Though, our scheme is FSSC - which doesn't have scoring/grading. Let's see what our peers say.

[SQFconsultant]

Hi

We had our 1st unannounced audit last week and we dropped to a B+

I am wondering if we can request a re-audit to get our grade back up?  Also would the re-audit need to be unannounced as well, as we are normally announced with 1 in 3 unannounced?

Do the major supermarkets require you to be an A or higher to supply, I am worried that our B+ will prevent us being able to supply going forward?

 

Thank you

Unless you had major issues the auditor, the answer would be NO.

 

I've never seen a customer dump a supplier because of a grade change as small as what you said.

 

What I have seen however is a customer dumping a supplier or suspending them because the supplier failed to take action on the items that led to the downgrade.

 

When we slipped from a 100 to 97 the first thing we did after the Auditor walked out the front door was formulate how we would address the issues and we sent a copy of the Auditors comments, our proposals for fixing the issues to each of our customers and then followed up once we completed closing out those issues.

 

This is your opportunity to shine in how proactive you are than in trying to figure out how to get a re-audit.

 

One thing most of our clients do is to have us do a pre-audit - another set of experienced eyes is never a bad investment.