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Closing period for non-conformity

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weaam

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Posted 15 June 2023 - 11:02 AM

Hello,

During the last BRC audit we got few non conformities, and we have 28 days to close the non conformities. We sent samples abroad for testing to close a non conformity, unfortunately we will not have the test results before the end of  28 days limit. Is there  something that we can do ? Is it possible to ask for extension of the period for few days ?

Thank you in advance,

 



EagleEye

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Posted 15 June 2023 - 11:38 AM

Hi Weaam,

 

Assuming your case is genuine and your convincing power, an extension could be possible at the pleasure of the auditing body.



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Sanjay INDANI

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Posted 15 June 2023 - 03:36 PM

Hi Weeam,

 

In such scenario, we recommend to submit actions initiated, as a corrective action.

 

You mention that the sample is sent for the testing to so & so laboratory and the results awaited. Give evidence document the laboratory acknowledgement receipt of email confirmation. Also you must have done RCA, to find the cause - why this test was not done. One of the causes could be - it is not a part of SOP or schedule. Update that SOP or schedule and provide it as a corrective action.

 

Regards



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Sheilag

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Posted 15 June 2023 - 10:39 PM

We had a BRC audit that the dock doors had to fixed but the parts would not be at the facility within 28 days.  I submitted the purchase order, confirmation and estimated arrival date from the company it was like 6 to 8 weeks.  The auditor accepted of course that was several years ago.  



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beautiophile

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Posted 16 June 2023 - 01:21 AM

I had the same experiences with Sheilag in this matter.

Additionally, it would help if there is a planned action in case that the test returns fail.


Edited by beautiophile, 16 June 2023 - 01:22 AM.


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