My BRC auditor is not happy with root cause analysis and preventive action. He is good with cooperative actions. I have changed my root cause and preventive action at least 4 times and still, he rejected it. Now, I am told if I do not send a good root at the end of 28 days, We will not get our certificate.
I have attached a document I found online, what I understood no certificate is provided if corrective actions are not completed on time.
Preventive action and root cause analysis will be assessed in the next audit to confirm if our root cause analysis is effective.
Please help!!