6 replies to this topic

[kconf]

Hey all,

Can quarterly goals performance doc be signed by a qa manager or does it have to be president/CEO? It's a small company and currently our doc says officer's sign and date. Please advise. 

[GMO]

Do you mean as part of section 1.1.3?  

 

This section is about having performance targets which are fed back to senior leaders as a minimum quarterly.  In practice most site senior managers meet more frequently than this (weekly or monthly for example) and discuss KPIs in these sessions so use them as evidence and then use town halls / newsletters / noticeboards etc as evidence of staff communication.  It's not, to my mind about who "signs them off" (what does that even mean anyway?)  It's about active and two way communication to senior leaders (so you'd normally expect that to be in a meeting format) and then communication to staff.

 

So no if I understand your question properly you can't just have a set of objectives and then have approval of them by your Quality staff.  This is about bringing in people who have ownership beyond food safety functionally as they have influence on these KPIs.  

 

If I've misunderstood please clarify?

[kconf]

Great explanation, GMO. So who signs off after discussing these things? Can QA sign?

[GMO]

Why is there a signature?  What are you signing for?  

 

You have a meeting, you have attendees.  You record the metrics discussed and people take actions as appropriate.  Those actions sit with various members of the team, not just technical.

 

What am I missing?  Why are we signing for anything here?

[kconf]

Food safety, legality, and quality objectives - monitoring & report form

 

obj - zero recall due to food safety issues

[kconf]

obj - zero food safety complaint

 

this doc has a sign column. This doc can be reviewed by looking at overall pic of food safety, right? It's not based on one meeting. 

[GMO]

That's a document you've chosen to create.  It's not a requirement of the standard to be signed.  I'd suggest going back to the clause you're trying to comply with and, ideally the interpretation guideline as well.  I think you've created an internal requirement which is tying you in knots and may be suggestive of an immature food safety culture if you have everything "signed off" by a QA Manager.