Well done - getting blues is quite an achievement.
I've got an audit for Tesco coming up soon - never had one before - so if you want to give me any advice I would be most grateful. They do say "every little helps"!
My approach was quite simple, if the resultant work wasnt!. I sat down with the standard and grouped all the 35 sections of the standard into a more managable 20 (ie sections 5, 6, 7, 8 all came under the heading "Site Environmental Standards"). This made the construction of the procedures, policies and related records much easier to work with.
It was then literaly a matter of starting to write my Quality manual
and associated docs from start to finish, ensuring that every single point within the standard that applied was covered, documented etc.
While develpoing this side it is essential to get your Ops guys on board so they can maintain constant 'audit alertness' in case the auditor arrives. The benefit to this approach is that I have found that the staff now are so used to being in 'audit / visit' mode, it has become their normal way of working.
Ensure all essential points are communicated to staff. My standard Hygiene / Jewellery policy now also includes the following sections:~
Hand Washing / sanitising
Coughing / Sneezing / Spitting
Food & Drink
Personal Medicine policy
Fingernails / eyelashes / makeup
Perfume & Aftershave
Personal Items (essential to include mobile phones as they have integral cameras - a major point of sensitivity with Tesco)
Notification of Illness
Return to Work
Cuts & Grazes
Clean as you Go policy
Glasses and Contact lenses
Packaging Handling (ie keep covered, not on floor etc)
I know this seams a lot but it is all adequately covered on two sides of A4
In addition get a sign off that the staff have received Company Statement / Quality Policy, Glass Breakage Procedures, Allergen Policy.
It's no point in having a big manual
full of do's and don'ts if know one knows about them!
My copy of the TFMS Standard is barely readible because of tghe ticks showing which parts have been covered off. In my view it's the only way to ensure you've covered everything.
p.s. Don't forget your Bodily Fluids Spillage Procedure (and Spillage Kit) or your Blocked Drain Procedure!!! They are the auditors favourite curve balls.
Also, if you do not check the auditors identity / credentials against the photolist of auditors supplied by Tesco. Failure to do this is an automatic major non-con. (as is failure to any licences for staff agencies)
hope this helps