0
Webinar Description
Customer complaints can be painful and time-consuming sometimes. Especially when you as a producer start working for the big retailers. This could be the point when you start getting from one complaint to hundreds of complaints per year. To answer these complaints you will need to find the root causes and to build fast and quality responses. In this topic we are going to present about the easiest ways to collect complaints, to analyse them and to build quality responses to them. In this webinar, you will find out how to find root causes in your production and the most effective ways to implement corrective actions in order to prevent future complaints and to have consumer and retailer confidence.
Cost of Attendance: $Free
Webinar Presenter
Speaker Bio:
Food Safety expert with more than 10 years in food safety topics and implementation, training and auditing business. Food safety standards are my focus, still strongly included in standards for quality, environmental protection and health and safety. Currently on position of project manager for certification body of Quality Austria were i am also accredited auditor and trainer with more than 500 audits performed in different industries and more than 1000 persons trained. I have a vision of finding a new ways to analyse risks in food safety and defining of methods that will be used in industries cross the world. My strategy is to develop and research new topics in food safety, presenting them through the webinars, training's, forums, blogging and publications.
Food Safety expert with more than 10 years in food safety topics and implementation, training and auditing business. Food safety standards are my focus, still strongly included in standards for quality, environmental protection and health and safety. Currently on position of project manager for certification body of Quality Austria were i am also accredited auditor and trainer with more than 500 audits performed in different industries and more than 1000 persons trained. I have a vision of finding a new ways to analyse risks in food safety and defining of methods that will be used in industries cross the world. My strategy is to develop and research new topics in food safety, presenting them through the webinars, training's, forums, blogging and publications.
Vladimir Surčinski
Auditor and Trainer
IFSQN
About Food Safety Fridays
Food Safety Fridays is the FREE educational webinar program brought to you by IFSQN.
Check out the Upcoming Webinars and visit the Sponsor Offers for the latest free giveaways.
