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Setting of measures and/or review of Quality KPI’s/targets.

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aps

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Posted 25 June 2011 - 09:36 PM

Please all who dares.........

The question below I would appreciate your feedback regarding this. the reasons I ask is I have got to complete a presentation on this and I have my own what i think i need to do but I would like to know your thoughts


Techniques you use (giving examples) regarding the setting of measures and/or review of Quality KPI’s/targets.

I would put this into trending i.e. complaints, Forign body issues etc.

Do you agree?


syafitri

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Posted 28 June 2011 - 01:00 AM

Hello,

I defined my team KPI as below,
First time right (%) also can be set as a quality KPI
GMP audit (%)
QC lead time (days)
Complaints

regards,
Fitri

Please all who dares.........

The question below I would appreciate your feedback regarding this. the reasons I ask is I have got to complete a presentation on this and I have my own what i think i need to do but I would like to know your thoughts


Techniques you use (giving examples) regarding the setting of measures and/or review of Quality KPI’s/targets.

I would put this into trending i.e. complaints, Forign body issues etc.

Do you agree?





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