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Quality/Regulatory? Company Organization Chart?


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PremixBelle

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Posted 20 March 2014 - 09:37 PM

Greetings:

 

Would anyone happen to have an example flow chart for organizational structure?

 

Personally, I would really appreciate some advice on how companies screen new opportunities / projects. Currently our flow is as follows:

 

Customer Request > Sales a Financial Analysts > R&D (formulate/design) > Financial Analysts > Sales > Customer

 

Is this how a normal customer request should flow? I thought quality and/or regulatory should be somewhere at the top in order to analyze risk analysis / ask technical requirements? Would this be a technical project coordinator?

 

HELP!

 

I appreciate any feedback you may have to offer! Thanks in advance!

 

- PB



fgjuadi

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Posted 21 March 2014 - 12:15 AM

You definately could use project management and treat each new product as a project, but I'm guessing you want a standard procedure for introducing new products/SKUs?

 

Are you looking for Product Development and Introduction SOPs? (When so and so requests a new item, this dude tells that due these things, then this other dude reviews them)

 

Or change management / Project authority sign offs? (Before we run this, maintenance and QA managers have to approve)

 

An org chart is who reports to who, and a flow chart is steps in a process

 

In your example, I'd stick Production and then QA between R& D & Finaincial Analysts, for ex

 

Customer -> Sales -> R&D, then R&d communicates specs to QA and process to Production (at the same time) --> QA & Production notify R&D of potential issues --> R&D corrects issues & has a trial run on the floor pre-production --> If trial run suceeds, Financial Analysts --> Sales  --> Customer


Edited by magenta_majors, 21 March 2014 - 12:18 AM.

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AS NUR

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Posted 21 March 2014 - 12:37 AM

and i will put procurement after R&D, Because procurement is depertement who prepare the material for mass production or trial production

 

 

Customer > Sales > R&D > QA, Production and procurement > R&D > Financial analysis > customer

 

Rgds

 

AS Nur



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fgjuadi

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Posted 21 March 2014 - 12:45 AM

You're right, procurement (purchasing)  is incredibly important.  Also Maintenance, but I guess that falls under production.  You want to make sure your equipment can handle the load but also your operators/technicians are on board


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