I want to get some direction on what to do in this case.
We have two suppliers for finished product packaging. Both are only distributing product packaging and are not the actual manufacturers.
As part of the SQF Level 2 program, we have to audit our supplier, in which case we send them a questionnaire covering safety and regulatory compliance.
Well, we sent the questionnaire and it was returned back with very little of the information filled. For most of the items they put n/a, since they're not the manufacturer.
Have you had similar issue before? What do you do in this case? I'm quite sure this won't fly during our next audit.