Hi All,
before I start, I want to say that I agree with the BRC auditor on this point. I think she was right; that said, we are audited for 80 days a year and no-one else has raised this issue.
When we do internal audits for GMP standards, i.e. basic controls, are people wearing PPE correctly, is the area clean and tidy etc. we put this onto a form and score the audit dependent on risk. We audit areas once a week and the scores are trended.
The BRC auditor, again, I can understand why, said we need to do root cause analysis on any point which could be a food safety, legality or quality issue (i.e. everything) and a corrective and preventive action.
The problem is to do this every week would be prohibitive. So we are going to have to move our GMP auditing to monthly. Fine, I'm down with a monthly but more in depth audit but...
Currently I would say my company is not "mature" in its approach to technical standards. We're working on culture but a certain level of "policing" is sadly still required. My question is how I can still ensure my QA team are doing some policing; or even better, some proper value added coaching with the team on weeks they are not required to audit rather than waiting for a month? Sure I can tell them but how do I know it's happening? Bear in mind if I get them to record anything, it then needs massive amounts of paperwork to back it up. I think the point raised was valid; it might actually help us and moving from a "don't do that" culture to guiding and coaching? All good but how do I make sure it's happening?
Hmm...
Any top tips people have had / experienced? Is this a surprise to any of you that this level of auditing would need RCA?
Thanks guys.