Hi IFSQN Community!
My name is Steve Hather and I am a product recall and crisis prevention expert from Australia.
I have been involved in incident management, product recall and crisis prevention for over 20 years and was a co-author of the international standard for product recall - ISO 10393.
I have a ton of free resources on everything to do with managing product recalls and preventing a brand crisis. Let me know if you need any information at all - chances are I will have a whitepaper, checklist, cheat sheet or training course on it!
Look forward to joining the discussions! Steve
My name is Steve Hather and I am a product recall and crisis prevention expert from Australia.
I have been involved in incident management, product recall and crisis prevention for over 20 years and was a co-author of the international standard for product recall - ISO 10393.
I have a ton of free resources on everything to do with managing product recalls and preventing a brand crisis. Let me know if you need any information at all - chances are I will have a whitepaper, checklist, cheat sheet or training course on it!
Look forward to joining the discussions! Steve
