I am currently completing the Corrective Action Plan for SQF following a corrective action form provided by our auditor which includes root cause analysis, not too much trouble. However, mit also includes a requirement for Root Cause Evidence. I've looked up guidance and there isn't much to work with. This is the guidance given on the form he provided: "Proof that the Root Cause Analysis was completed and uncovered all possible causes of the non-conformance."
Example: We had a Non-Conformance on record keeping; an employee made a correction on paperwork using white-out. My Root Cause: Recordkeeping was not a required topic in our training program. Corrective Action: Included recordkeeping to Training & Education list of required trainings and on our training schedule. However, what can I offer as root cause evidence?
Any suggestions or ideas?