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Change in scope--level of service

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Scampi

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Posted 09 May 2018 - 04:51 PM

Hi all, 

Wondering what everyone thinks about the level of service they get from their CB?  I have been trying for more than a month now to have our scope changed from 15 to 18.....and I keep getting a non-answer answer.........tech manager is travelling, we were all away on course etc etc etc

 

We all pay these organizations alot of money.........any help or feedback?


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SQFconsultant

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Posted 09 May 2018 - 05:32 PM

Lodge a complaint with SQFI directly.

 

Then change CB's.


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All the Best,

 

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Scampi

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Posted 09 May 2018 - 05:45 PM

Thanks Glenn.....i've emails sqfi to ask what I should be expecting.......waiting on their response. How do I lodge a formal complaint with them?


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