Hello I am stumped on Food Quality Code section 2.4.1 Customer Requirements stating the requirements and expectations of customers and final consumers shall be continually reviewed to ensure the accuracy of specifications and the ability to supply to customer needs. A full review of customers’ expectations for product and delivery shall occur at least annually.
What exactly is needed, or how did you comply. Some in our facility think it means you have to physically review the finished good specs each one yearly, but that seems to me overkill we update our specs as they change, and when they change.
Any guidance on this will be greatly appreciated.