We finished our very first onsite audit a little over a week ago, and one of our Corrective Actions is on Food Defense for Finished Product once it leaves the building.
We had in our policy to only use approved Freight carriers, but that was deemed unacceptable.
We are a bottled water and bottled beverage facility, and 90% of our product ships LTL Carriers. Yes we put a Lock on the LTL Truck after we load it, ( which I still do not agree with, since they take it off at the next stop) and we really only do use certain carriers.
Because we pay the freight, the product is required to be "controlled" until the customer takes possession and LTL is not considered controlled once it leaves our hands.
Can anyone offer any assistance here?. Our beverages are in plastic bottles, with Tamper Evident Caps, shrink wrapped by the case, and the pallet is also shrink wrapped 8 times with a sheet of cardboard on top.
It would be evident it was tampered with by the packaging. And this was deemed not sufficient.
Can anyone offer any guidance? I am stuck on what else to do here. We are considering challenging the CAR.