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NC for not listing our legal counsel and expert contacts

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#1 IKE


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Posted 06 December 2018 - 02:38 PM

I have an NC for not listing our legal counsel and expert contacts. 


Do we have to have some retainer agreement with these individuals or can i just pick an attorney from the phone book? 


We do have legal counsel so i'm not worried about that one, however, I'm not sure executives want to list them. can we just say "yep we have an attorney and we know their phone number and the details are nunya!" 


Same question for expert contact. do i have to have an agreement in advance? do they need to know I'm listing them? We don't have one of those on retainer although it is probably a great idea. 


Finally my commentary. 

Why does SQF continue to insist on auditing this aspect?? They finally rebranded the business continuity as crisis management and rightfully shifted focus from continuation of supply to food safety assurance but they are still going well past their mission by insisting on having our legal counsel's contact listed. Im glad they are looking out for best practices of my company but none of their business in terms of assuring food safety. 



#2 Lesley.Roberts


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Posted 06 December 2018 - 03:42 PM

Does SQF have a clause that deals with service supplier approval?...BRC does ( & is quite prescriptive on this:



Contracts or formal agreements shall exist with the suppliers of services that clearly define service expectations and ensure potential food safety risks associated with the service have been addressed



We would therefore quote our T&C, supplier's insurance & membership if any accreditation body to show suitability of supplier.


Maybe you could use whatever SQF says in the equivalent clause to justify how you address this?.. (did your auditor quote NCF against section of SQF?)

#3 Scampi


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Posted 06 December 2018 - 04:25 PM



I couldn't agree more..............I have not tested my crisis plan....nor will I be and I was told by my auditor how would I ensure I could supply my customers in the event of a crisis...................I said that a is a business and has nothing to do with food safety.   The entire reference to the actual running of the business should be removed as it's not relevant


this is from the auditing guidance

"The crisis management plan shall include a crisis alert contact list, sources of legal and practitioner assistance which may counsel senior management in a crisis situation and designation of responsibilities for internal and external communication during a crisis"


So i guess technically it doesn't say you have to name your counsel you just need to list that you do have counsel to call?????

Because we always have is never an appropriate response!

#4 MsMars


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Posted 06 December 2018 - 05:48 PM

Your food safety plan and crisis management plan are confidential. If you list your legal counsel contacts, it's not as if you're listing them for the whole world to see, only pertinent employees and management. If a customer requests a copy, you can certainly redact that portion.

#5 SQFconsultant



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Posted 07 December 2018 - 11:20 PM

Just do it.


name, address, contact info.

Warm regards,


Glenn Oster


SQF Certification & Implementation Consultant

Serving clients in: USA, Centro America & Caribbean Islands

International Toll-Free: 800-546-1452

USA Skype Number: 772-646-4115



#6 Charles.C


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Posted 08 December 2018 - 12:21 AM

Just do it.


name, address, contact info.




Why so ? Unreasonable requests should not be challenged ?.

Kind Regards,



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