I have a question following a recent BRC audit. We had a non-conformity raised against section 4.4 of the S&D standard as follows:
"During the site tour water was noted as dripping from the roof onto pallets of products within the return area"
The water was due to condensation. The temperatures had been relatively warm the previous day, then they plummeted over night but then rose quite rapidly causing condensation on the metal sanction of the roof.
I must state that the dripping of water was not due to the condition (holes etc) of the roof as this is a newly fitted roof within this area.
My first question is why would the auditor site the non-conformance against a whole 4.4 and not a clause within 4.4? I have never experienced this in an audit before.
My second question is has anyone else experienced something similar and how did you manage to resolve?
We are unable to store the stock anywhere else as this is its designated area and we simply have no room to put it anywhere else. All the goods are finished goods in tertiary packaging.
We did as an interim measure cover the affected stock with plastic and cardboard shrouding until the dripping stopped, but how are we to determine when the weather will have the same effect again!
Any help as ever much obliged