We are due an FSSC22000 inspection end of august 2019 (food manufacture of ambient products).
After booking my dates with my auditing body in May, I received an email this morning informing me that in addition of the 1 day travel/2 day on site we will have to go through a 0.25 day of pre-assessment visit (over the phone and chargeable) and that we will also be charged for 0.5days for the auditor to write up the report. None of these were present within the contract that the previous QA Manager signed back in October 2018.
I am new to FSSC (I used to go through BRC) and I never had a pre-visit assessment before.
I only had pre-visit when upgrading/major change to a standard (e.g. from ISO9001:2008 to 2015) and even then these were not mandatory.
Could someone let me know if the pre-assessment visit is mandatory? Same for the fee for writing up the report.
We are not upgrading to V5 and we are already V4.1 so we don't understand the visit and this is something that was not planed in the budget!
thank you in advance for your help.