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Example Procedure for Management of Services

ISO 22 000

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#1 Kelpack

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Posted 14 October 2019 - 12:00 PM

Hello from South Africa - i have just been audited on Stage 2 FSSC 

 

1 of the findings was on Management of Services Procedure.

 

Please if somebody can help with an example of this Procedure for Management of Services.

 

Thank You

Nikkie

 



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#2 mahantesh.micro

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Posted 17 October 2019 - 07:20 AM

Hi Kelpak,

I think its about how you manage your service providers, example- Pest control, AMC etc.



#3 Kelpack

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Posted 17 October 2019 - 07:48 AM

Hi Kelpak,

I think its about how you manage your service providers, example- Pest control, AMC etc.

Thanks

 

Please can I have an example of Procedure for Management of Services



#4 mahantesh.micro

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Posted 17 October 2019 - 11:40 AM

Thanks

 

Please can I have an example of Procedure for Management of Services

HI,

Please find the attached procedure, its a simple procedure, you can add some more points which suits your requirements.

 

Regards

Mahantesh

Attached Files



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#5 denise.vandenberg78

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Posted 02 June 2020 - 12:30 PM

Hi

 

Is anyone kind enough to share an example Service Level Agreement specifically for External Maintenance Contractors?

 

We're a food factory and don't have an in-house maintenance team. All of our maintenance is done by external contractors and as part of FSSC requirements, I need to put in place service level agreements with them. Just need a starting point of what these type of agreements with service providers look like. 

 

Regards,

Denise







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