7 replies to this topic

[rtorres]

Hello every one,

 

Can anyone help me with the 5 why's and coming up with a root cause.

 

 

 

[Hank Major]

Do you mean the 5 Ws and an H?

 

https://en.wikipedia.org/wiki/Five_Ws

[rtorres]

No I meant when you use the 5 whys to come up with a root cause for non conformity

[mgourley]

5 whys are a fairly easy method to do RCA. BUT, you really have to have some education/experience in how to use it.
It's not as simple as asking "why". If you are new to the concept. or members of your team are new to the concept, I would highly recommend some training in basic RCA techniques.
 

If you are not focused on the answer to "why", you spend a lot of needless time answering the question.

 

Marshall

[mahantesh.micro]

5 Whys

 

https://en.wikipedia.../wiki/Five_whys

[hjwdaniel]

i did google and looks like this might be useful for the report on

5 Whys (Define, Measure, Analyze, Improve, Control) ; Identify / Determine which factors are root causes and not just symptoms. 

[Mad Max]

Hi rtorres,

 

This may help.

See attached file for your reference.

[Mad Max]

Opps! Forgot to attach the file. 

Here it is :)

Attached Files

•  BRC - Understanding RCA.pdf   933.27KB   131 downloads