The Food Packaging Manufacturing Company I work for is working towards an SQF Certification and we recieved a minor non-compliance during our GAP Audit under 220.127.116.11. This section discusses the controlled disposal of trademarked food packaging product. Our auditor told us we needed to have a documented procedure that includes who and how often, if a contracted service is used, and the disposal process. I just recently made contact with the company we contract for this service and this was the information I got back:
We do not have a formal written agreement.
All non-baled, non-shredded printed sheets and/boxes are transported securely to their local facility where they are sorted/shredded/baled securely before being transported to their customers. Non-conforming printed materials, if any, are disposed securely.
Is this process (conducted by an outside company) sufficient for the SQF requirement?
Do I need to obtain some formal document from our service provider stating their process?
Do I need to write a document for my company explaining the steps?
Any guidance would be greatly appreciated. Thank you.