Posted 03 January 2020 - 06:59 PM
Preparing for my companies first audit and am concerned about an aspect of our process.
At the end of the day, we usually have about 20 skids or so of product to be shipped UPS. We locked the doors at 5 and at some point (Usually within 15 minutes or so of closing) a UPS driver shows up with a trailer and loads the pallets himself onto the truck. He has our garage password and can access the shipping/receiving area and no where else. The driver goes directly from our warehouse to the UPS warehouse where pallets are dissembled and packages are prepped to ship.
Does this process need to be changed? Obviously you have no idea what can happen to your product when dealing with LTL loads, so would this be considered a similar situation?
Interestingly enough we have the same situation at my clients facility. Everything is documented, that is #1, the driver has an access card to pop open the sliding gate and enters the rear area of the building about 6pm, an hour after closing. He then proceeds to a set-aside locked (small) structure and using the available power jack loads up about 10-15 skids. The access card he has is assigned to him (by name - not to the company) that he uses at the gate, thus each entry is recorded. He then used the same access card to open the door to the small structure. The card can only be used for those two things and he can not get into the main facility. So everything is recorded. After he leaves the door auto-locks and on approach to the gate he had to use the card again to get out. The whole process is controlled and includes cameras at the gate, exit, structure door and one facing the back of the truck so that we see him relock the trailer, etc. There are written procedures, the driver is designated with an alternate and both are required to read, understand and sign off on the company GMPs for service providers. There is also a written security protocol in place. And, also the UPS logstics facility gets inspected by the company as well.
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