5 replies to this topic

[Juribe]

When you receive a non-conformity during an audit, do you include a root cause analysis in your Corrective Action Report, or simply state the root cause in the corrective action summary?

 

Thank you in advance.

[lvn]

Hi Juribe,
 
When I fill out the Corrective Action Report, I do not attach the RCA, but state the root cause (in some cases, I add a bit of info). Our BRC auditor has accepted our submissions with no issues (but then again, this might depend on your auditor). See samples below

Attached Files

•  CAR 2.JPG   69.33KB   6 downloads
•  CAR 1.JPG   55.29KB   3 downloads

[FSQA]

Yes, a root cause must be included for a NC. Most of the audit CARs have a section to input the root cause, if there is not a specified one in your audit, you can include in the corrective actions.

However, a root cause should be a part of your corrective/preventive action response.

[Hoosiersmoker]

Our Audit Reports ask for the Root Cause. We do not attach the entire RCA, just the final determination. For us as well this has been accepted.

[tadelong]

NSF has been pretty prickly with us for insufficient root cause analysis. "Eventually I just had to move on with my life and address some of the other piles on my desk" has never been accepted, surprisingly.

[Charles.C]

JFI,  the listed RCA answers in Post 2 could IMO logically generate a further "WHY" ?

 

eg Training ?

 

I suppose it all depends on how many layers of the onion are expected to be peeled.