I have a question that I have asked around, researched some but could not find any good ideas.
So the problem is, we store some products that need 'refrigeration' and some that dont in our 'cooler' area. Now technically, as per Canadian regulations, the temperature must not go above 4 Deg C. But we cannot achieve this due to multiple number of reasons (repeated door opening, old building, management not ready to invest in the building as they are buying a new one). We have our BRC Audit in upcoming months and still not sure how to handle this.
Interestingly, we send our temperature records to our clients and they all seem to be okay with it (6.5 Deg C)- and have never complained or such. They wont say anything on record for obvious reasons.
So, now, how do we explain all this to an auditor ? any ideas ?