2 replies to this topic

[foodie87]

Hello,

I have a question for the group. I have not been able to find information on CFIA websites related to receiving returns from non-federally registered establishments (such as retail stores). 

I am working on updating a procedure, and it currently states that CFIA would be notified and the product would be isolated. I'm not sure where this came from as I cannot find anything online. I'm thinking that it would be sufficient to isolate and dispose of the product considering it would have left our chain of custody and the storage/handling conditions at retail level would be unknown.

What are your thoughts? Has anyone heard of notifying CFIA for returned product from non-federally registered establishments?

Thanks!

[Scampi]

Are you talking about YOUR product being returned to you due to a withdrawl or recall?

[G M]

Hello,

I have a question for the group. I have not been able to find information on CFIA websites related to receiving returns from non-federally registered establishments (such as retail stores). 

I am working on updating a procedure, and it currently states that CFIA would be notified and the product would be isolated. I'm not sure where this came from as I cannot find anything online. I'm thinking that it would be sufficient to isolate and dispose of the product considering it would have left our chain of custody and the storage/handling conditions at retail level would be unknown.

What are your thoughts? Has anyone heard of notifying CFIA for returned product from non-federally registered establishments?

Thanks!

 

 

We occasionally rework items that reach our distribution centers and need to come back to the manufacturing facility, but if it came back from a customer it would just be destroyed.  

 

As to who you would notify about material coming back, it depends a lot on why it came back, and where it is coming back from.  Even a voluntary withdrawal for quality reasons from customers or consumers is going to require notification of certifying bodies.  Any safety based reason is a recall if it has reached customers, and regulatory authorities will have to be notified.  If it never left your companies physical control and is just coming back from a warehouse or distribution center, not necessary to notify (unless you have a strict CB).