So we had a couple of non-conformances on our recent audit, one of which was not having supplier spec sheets on file for our bags.
I've been attempting to get it from the company which provides us with our packaging but they have only given me their FDA certification tests for the bags, and not the actual spec sheet.
I'm trying to give the company the benefit of the doubt, possibly there is an error in translation, or they are just busy with Lunar New year, but I only have a few more days to get this CAPA submitted.
So I got 2 questions:
1. Would that FDA certificate be adequate?
2. What further steps can I take beyond reaching out to multiple members of their team? Is there a pre-existing database of TDSs somewhere that I can't find?
Thanks in advance for any help you fine people can offer.