I'm hoping someone can help clarify this for me. My head is spinning at the moment....
During a BRCGS audit, the auditor insisted the RCA and preventive measures are required for all findings from internal audits, quoting clause 3.2.4. It is my understanding through clause 3.3.3 that RCA is only mandatory for trends and items that place food safety, quality and legality at risk. In a situation where an internal audit simply identified a specific SOP required additional information to fully meet clause requirements, does this necessitate full RCA? I certainly understand that all NCs require correction, but don't agree that all require full RCA.
Hoping for clarification.
James