Eh, I'll say it's the owners who get the hero tag on this one. It's their $$ tied up in it and they didn't argue a smidge when I said no. Or even more realistically the loader when he noticed something dripping off his forks, who told his supervisor, who then told his manager, who then told the production director, who then said, 'I'm not making that call" and paged me down. I should buy the loader lunch..
Late to the party, but I'd absolutely buy this loader lunch, and they automatically get employee of the month. Great food safety culture at work.
If you can share, I'm also curious how hydro oil from the forklift contaminated 20k lbs worth of product? Is this a sprayed/dripped onto sealed packaging issue or a issue where filling equipment spilled onto the filled containers and the forklift operator just noticed it during loading? If that latter, damn, I might buy the forklift guy lunch for a month for missing what should've been caught at the fill stations...
And as others said, kudos for holding the line! To you and your management for not overriding the issue in a "business decision" manner.