4 replies to this topic

[TimG]

Am I wrong in assuming that GFSI/SQF code requires certified packaging suppliers to provide the finished good lot#'s (accurately) to their customers in the paperwork? I don't have the packaging code to research, so I was hoping to get some feedback here.

 

I have a long-time supplier who is SQF certified that consistently doesn't match their provided paperwork with what they ship us for FG lot#'s. I kind of thought that was a big deal for traceability, but they seem to think it's not.

 

I guess I want to make sure I'm not overreacting before I submit a formal complaint with them..

[kconf]

Are you calling packaging materials "finished goods"? 

[TimG]

Are you calling packaging materials "finished goods"? 

MM, sorry. Food grade/food contact bottles.

It's their finished goods..we also buy resin and make some (less than 10%) of our own bottles, so it's an in-house distinction that doesn't translate well.

Edited by TimG, 37 minutes ago.

[kconf]

They should be providing you with lot numbers then since it is direct food contact. Do they provide you with COC?

[TimG]

They should be providing you with lot numbers then since it is direct food contact. Do they provide you with COC?

They do; that is the only lot# documentation we receive from them. The amounts we receive are not at all matching the amounts listed on their COC. We've even had a few lots that weren't listed at all on the COC, causing us to request a separate COC for them. In those instances, their replies are basically 'oh tell us what we sent ya and we'll write a new COC for it.' That is why I am at a bit of a loss..it seems a very nonchalant response to something I assumed was or should be a big deal.