On one level, I agree with our auditor. This is the situation.
A product which is not allergen containing had been opened, resealed and boxed up. This box was then put on top of a pallet containing allergens (in thermoformed, fully sealed, gas flushed containers inside an outer carton) in the chiller.
Our auditor thinks this is a non conformance. Now on one hand I agree, I would prefer for the non allergenic product to be stored on a separate pallet but I can't honestly see what the cross contamination risk is. It has to work its way through four layers of packaging! Also as we are a small manufacturer, we often get mixed pallets delivered from agents so it would be a farce if we then have to split these apart.
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