Thanks Guys,
The nub of the problem is that the customer would like a longer shelf life, but we are limited by our distance from the market, so to my mind it is what it is.
I got a bacterial growth curve and a spiel about the different phases of microbial growth, as he had trouble understanding why it maintained a level until day x and then started to increase by huge amounts.
I tried to explain as best I could about the differences between shellfish and meat, different moisture content, pH, intrinsic make up etc...
He hasn't replied so I don't know whether he has read it or if I have wasted a whole morning of my life on him......
Honestly, sometimes I think that the people think Quality departments just spend their time coming up with ways to scupper their plans. ( only SOME of the time

)
Thanks for the document Bill, I will keep that for round 2!!
Edited by trubertq, 21 April 2013 - 03:52 PM.