Our recent auditor asked us an enumeration of duties and responsibilities of our Product Recall team.
I just want to know the ideal functions of each member and who should comprise an ideal Product Recall team.
Anybody willing to share?
Thanks a lot.
President /Owner -oversees recall
Spokesperson - makes media announcements & communicates with press / general public
Sales - communicates with customers & inquires
Legal (if you have one) - self explanatory
Logistics / Distribution Manager - Gives QA Manager info to track down product, locate /hold any remaining product
QA Manager - Gets all the infos, contacts regulatory agencies & certifying bodies, all documentation and corrective actions, hold for lots / ingredients affected
Plant Manager - communicates to employees, leads/oversees efforts on the plant floor to
Production Manager - source of information / support for QA