I have a query concerning allergens, namely milk. Our production area contains two break rooms, both of which whilst adjacent to production are still segregated from production. These break rooms have coffee making facilities and in conjunction with that also has milk. Milk is not used in any shape or form in our production process as we only wash and package fresh produce. We have procedures in place not allowing any milk products on the production floor. We had a customer come into our facility and he nearly went off his nut at the fact we had milk in this break room saying it was way too close to the product, which the closest product or packaging was 20m away and through a closed door. We had an audit the week before and nothing was mentioned about the milk in the break room fridge.
My question is should we not be keeping milk in this fridge even though we are not only packing low risk product that is 20m away from the product being packed but also has a very clear and defined barrier in between?
input greatly appreciated