Hi All,
About 3 months ago, we carried out a product recall from one of our customers. However, we did not inform our CB on the same to date as per the requirements of section 3.11.4.
I stuck now: 1.should i proceed to alert the CB about the product recall or should we just not bring it up during the audit?
2.Is the CB refered in this section the one that issued us our current certificate?
Please help on this.
Thanks.