Jump to content

  • Quick Navigation
Photo
- - - - -

Live Debate 3: How to get off the non-conformance merry-go-round


  • You cannot start a new topic
  • Please log in to reply
3 replies to this topic

#1 Simon

Simon

    IFSQN...it's My Life

  • IFSQN Admin
  • 12,287 posts
  • 1294 thanks
590
Excellent

  • United Kingdom
    United Kingdom
  • Gender:Male
  • Location:Manchester
  • Interests:Married to Michelle, Father of three boys (Oliver, Jacob and Louis). I enjoy cycling, walking and travelling, watching sport, especially football and Manchester United. Oh and I love food and beer and wine.

Posted 26 June 2015 - 07:38 PM

Food Safety Live 2015
 
Live Debate 3: How to get off the non-conformance merry-go-round
 
Zero defects is a myth, but it is a worthy goal! Every business experiences a degree of non-conformance by way of internal defects, customer complaints, audit findings etc. and this has a negative impact both on customer satisfaction and business performance. Where recurring or high levels of non-conformities exists the daily fire-fighting routine, ankle deep in defects can be both energy sapping and demotivating. In this session we discuss how we can take a proactive, structured and analytical approach to dealing with non-conformance in order to get to the root cause of our problems and drive down non-conformance.
 
Post your questions and comments below.

hand-pointing-down.gif
 
Get FREE bitesize education with IFSQN webinar recordings.
 
Download this handy excel for desktop access to over 140 Food Safety Friday's webinar recordings.
https://www.ifsqn.com/fsf/Free%20Food%20Safety%20Videos.xlsx

 
Check out IFSQN’s extensive library of FREE food safety videos
https://www.ifsqn.com/food_safety_videos.html

 

recommend-us-on-facebook.png


Thanked by 1 Member:

#2 22000

22000

    Grade - MIFSQN

  • IFSQN Member
  • 55 posts
  • 1 thanks
1
Neutral

  • United Arab Emirates
    United Arab Emirates
  • Gender:Male

Posted 03 July 2015 - 05:43 AM

This is my best topic of the day. Complaints always come and don't get better much for long time.

I look forward to enjoy this session and all webinar.



#3 Simon

Simon

    IFSQN...it's My Life

  • IFSQN Admin
  • 12,287 posts
  • 1294 thanks
590
Excellent

  • United Kingdom
    United Kingdom
  • Gender:Male
  • Location:Manchester
  • Interests:Married to Michelle, Father of three boys (Oliver, Jacob and Louis). I enjoy cycling, walking and travelling, watching sport, especially football and Manchester United. Oh and I love food and beer and wine.

Posted 03 July 2015 - 10:13 AM

Thanks for your comment.  Complaints and defects are a fact of life, but they can be reduced to their absolute minimum with hard work and focus.  I'm sure there will be some great tips shared on how you can do that in this session.

 

Regards,

Simon


hand-pointing-down.gif
 
Get FREE bitesize education with IFSQN webinar recordings.
 
Download this handy excel for desktop access to over 140 Food Safety Friday's webinar recordings.
https://www.ifsqn.com/fsf/Free%20Food%20Safety%20Videos.xlsx

 
Check out IFSQN’s extensive library of FREE food safety videos
https://www.ifsqn.com/food_safety_videos.html

 

recommend-us-on-facebook.png


#4 Guest_Vinit Kumar_*

Guest_Vinit Kumar_*
  • Guests
  • thanks

Posted 04 September 2015 - 05:53 AM

This's impotent/interesting topic .

 

If internal audit finding some NC it's means we should implementation our process,quality etc all lack points(NC). (Internal audit's fact not faulty)

 

But, during the external audit we r finding/getting some new NC & some NC same (old) repleted as last audit (like internal & external complaint increase no. of complaint as last audit/year) any other. 

Old NC s next time can be major NC.      

 

Some time external customer complaint continuously  repeat root cause not effectively.

 

Kindly suggest/ advise how to get off all these points.   

 

Regards

Vinit 






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

EV SSL Certificate