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NCR on Verification of Monitoring Activities


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#1 Mackenzie

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Posted 18 September 2015 - 06:03 PM

Hello All,

 

We just completed our first unannounced audit for SQF and need some assistance.

We received a minor NCR for 'observed the verification on a record that was not completed correctly and yet no comment made on reasoning'.

I was wondering what we could in place to be considered a preventative measure?

 

Thanks in advance!



#2 esquef

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Posted 18 September 2015 - 07:42 PM

Hi Mackenzie,

 

Typically retraining your staff members responsible for competing records and submitting the training content and verification of training (signatures/dates) should be an acceptable corrective action for this non-conformance.

 

Regards,

esquef



#3 Charles.C

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Posted 18 September 2015 - 10:34 PM

Hello All,

 

We just completed our first unannounced audit for SQF and need some assistance.

We received a minor NCR for 'observed the verification on a record that was not completed correctly and yet no comment made on reasoning'.

I was wondering what we could in place to be considered a preventative measure?

 

Thanks in advance!

 

Hi Mackenzie,

 

A little info. regarding the actual monitoring activity/record  and the perceived "incomplete correction" might generate more specifically relevant  advice.


Kind Regards,

 

Charles.C


#4 Mackenzie

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Posted 21 September 2015 - 08:21 PM

Charles,

 

We have records that employees fill out on the floor (master cleaning schedules, glass logs, calibrations, etc.) and at the end of the week all of the papers are handed into myself.

I then go through all of the paper work and stamp each one individually with my name and the date, indicating that I have reviewed it.

 

When the auditor was here she found 3 records that were not completed all the way but I had stamped them (which she was fine with), her issue was that I did not comment on the record indicating it was incomplete 



#5 Charles.C

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Posted 21 September 2015 - 08:50 PM

Hi Mackenzie,

 

I  guess the fundamental Preventive Action should have been initiated/documented in the original "Monitoring" activity. Whatever that was.

 

As far as the "Verification Stage" itself, the Preventive Action is presumably related to "Root Cause", eg excessive documentation/workload/procedure. As always. :smile:

 

IMEX an actual signature is a mandatory, although often eventually automatory,  part of the "Verification". Perhaps slightly helps to maintain concentration. And the Overtime Bill.

 

The acceptable time delay was debated in a previous thread. Opinions varied between 1 day and 1 week,  sometimes regardless of official tolerances. Back to Risk Assessment again.


Kind Regards,

 

Charles.C





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