Hello all,
I need your help regarding allergen control.
Here we process and pack seed, kernel and cereal products, the products are always dry and solid. No water is used during the proces.
Now because of the products we have the following allergens:
- Gluten
- Soy
- Sesame seeds
when we change product, the whole line is cleaned with air and some older product (the same as we are going to proces) goes through the line to remove the previous product.
Now the problem, on all product we declare that there is a cross contamination risk for all 3 allergens, and customers do not like it (and nether do I)
In his mind the contamination could start at the field, next to the field of seed there are wheat fields (for example) so during the harvest its possible that there is cross contamination.
Because the product is dry and solid I can swap the line everywhere and I will not find traces of allergens but because there is a chance that a sesameseed is left on the line my boss does not want to take any risk.
How would you handle this? Is he right or...
thanks