The site I work for have a PMS system in place which is basically a tick box exercise. Although I am working towards making this more robust I also have the issue that any on the spot repairs or temporary repairs are not documented or recorded anywhere.
This has been picked up in an audit before my time and I am trying to fill the gaps on previous issues.
What makes it slightly harder is that we do not have a maintenance team. We have 50 employees tops which include office workers so the repairs are completed by the business manager and factory manager who have worked with the machines for over 20 years meaning that if something is broke it gets fixed ASAP without any paper work to get the product out the door which I am fine with but it makes it difficult to create paperwork or documents which will actually be completed correctly.
I suggested walking the areas as we are a small factory once a week to pick up silly fabrication issues which you never seem to notice until its preaudit season and all of a sudden there is a million things to do but its getting the others to find time to do this along with me, I suggested that I would take notes, long them on a database with a time scale and closed out once completed but I am also aware that I cant do it all myself as I am the only member of the QA team and already up to my eyes in paperwork.
Does anybody have a suggestion ,template or ideas on how to document or control on the spot repairs(including temporary)?
All ideas welcome and thanks in advance.