I was wondering if anyone could help me with a situation - I would be grateful for any input!
I am an internal auditor for my company, and have issued a CAR to a dairy manufacturing facility (human consumption) for not documenting rejected corrective actions and not documenting a new due date after rejection for facility-issued CARs. The Leadership is challenging it, stating that requirement is not in any code. I know I have come across this somewhere in my training (in Quality for 9 years), but am having some difficulty locating this information.
It would be a simple fix to add a space in their documentation to document rejection of the provided corrective actions, and a space for a new due date, but the push back is that it isn't required to begin with.
The facility is Dairy and located in Texas, so falls under CFR, Food Code, FDA, TDH, and we are SQF Level 3 certified.
Any assistance or input would be greatly appreciated!