I have just been talking to our IT-manager about documenting training in his department (him and a trainee). He does not mean that documenting training in a IT-department is at all relevant because he is about 90 % self-taught regarding to "our" IT. His boss cannot teach him anything as he is our Economy-director so how can he at all describe his training.
And regarding the trainee well....it was not easier to get through My result af this first meeting was "you just sort something out and I will sign it".
I think regarding IT-manager:
Anything else? He has extern consultant regarding security.
Setup of new PC and personal IT-equipment
Creating users in AD
Creating users in our mail-software
Creating users in Telephone-software