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Ensuring Employees and Guests understand the GMP regulations


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#1 adeale67

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Posted 02 March 2018 - 06:45 PM

I'm new to this Facility and would like to ensure all Production Workers, Staff, and/or Guest understand the GMP regulations.



#2 kgonzalez

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Posted 02 March 2018 - 10:04 PM

Best way is to make it a conversation. Rather than just giving them the document with the list of rules, talk to them about what sorts of things are on there and why. Get them thinking "food safety" if you can. If they're thinking about why they should/shouldn't do things, you'll have much more success than trying to get them to remember all the rules.

 

I like to engage with people in training, get them laughing a little. Great example is "no nail polish, fake nails, false eyelashes..." at which point I look at any men in the group, "I'm not here to judge, but don't wear that stuff at work." While explaining all the times to wash hands, "if you touch something you wouldn't want to lick" helps you not have to specify brooms, garbage bins, etc.

 

Lump concepts together if you can. Blue metal detectable bandages and glass policy seem unrelated until you talk about having a metal detector.

 

Employees are easier, I think, not just because they're there every day but because you can appeal to their desire to do work they can take pride in. And then, once you've appealed to their pride, they'll hold others accountable as well.



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#3 SQFconsultant

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Posted 04 March 2018 - 02:40 PM

It is very easy for a visitor to not follow the GMPs that are designated for them to follow.

 

Especially, since most facilities I've been to simply post a list of them and expect each visitor to read and understand them in a couple of seconds.

 

Our clients train their employees on the GMPs and explain why each one is important, not just tell them they are important but explain the why and how it can impact fellow employees, the facility and customers.

 

In addition they train their contractors on a completely separate GMP statement by not just sending them a GMP for contractor list but having each one and in turn their workers come in for a training session explaining the impacts of their actions on the employees, fellow contractors, the company and customers.

 

With visitors it is most times the Operations personnel or Quality Assurance Manager that will review the Visitor GMPs and then reinforce the requirements (such as if they are going into the facility and not just the office area) by guiding them in the GMPs from the office area for instance for removal of watches, rings, earrings, etc to stopping them to wash their hands, sanitize, don a coat, booties, etc.

 

When I was a Coca Cola facility once they had a mandatory visitor  video program that a visitor had to watch prior to entry - it was very well done.


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#4 FurFarmandFork

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Posted 05 March 2018 - 12:26 AM

I borrow the red cross idea. On arrival visitors are given a binder of GMP's they need to follow in the plant. Their "sign in" includes them agreeing to adhere by the GMP's they reviewed.


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