Hello everyone,
following from Witch's post about a company who has failed their HACCP sstem but who have had an ISO9001:2000 system in place for several years I thought it made sense to ask the question in the Poll.
To my mind if your food safety system is failing then you can't meet your customer requirements "not stated by the customer, but necessary for specified or intended use" (clause 7.2.1b) as they are expecting the foodstuffs to be safe even if they don't ask.
Anyone got a view?
James
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