Jump to content

  • Quick Navigation
Photo

Supplier does not want to provide the identity of his supplier


  • You cannot start a new topic
  • Please log in to reply
6 replies to this topic

#1 michela78

michela78

    Grade - AIFSQN

  • IFSQN Associate
  • 37 posts
  • 2 thanks
1
Neutral

  • Italy
    Italy

Posted 26 April 2018 - 03:43 PM

Dear all,

 

I have a problem with a supplier certified against the standard BRC (not BRC Agent &Broker). We usually buy from this supplier a product, that this is not produced by him.

 

This supplier doesn't want to give us the identity of its supplier...is it possible, even it is BRC certified? 

How I can answer to him?

 

many thanks in advance

 

best regards

 

Michela



#2 Scampi

Scampi

    Fellow

  • IFSQN Fellow
  • 3,476 posts
  • 944 thanks
549
Excellent

  • Canada
    Canada
  • Gender:Not Telling

Posted 26 April 2018 - 04:51 PM

there's not any details on the packaging that would help you figure out who the manufacture is?  


Please stop referring to me as Sir/sirs


#3 mgourley

mgourley

    Grade - FIFSQN

  • IFSQN Fellow
  • 1,261 posts
  • 936 thanks
206
Excellent

  • United States
    United States
  • Gender:Male
  • Location:Plant City, FL
  • Interests:Cooking, golf, firearms, food safety and sanitation.

Posted 26 April 2018 - 10:35 PM

Run away, quickly.

 

Marshall



#4 SQFconsultant

SQFconsultant

    SQFconsultant

  • IFSQN Fellow
  • 3,646 posts
  • 928 thanks
800
Excellent

  • United States
    United States
  • Gender:Male
  • Interests:American Patriot
    WWG1WGA
    Never give up, never give in - allways win!
    Melbourne, Florida USA

Posted 27 April 2018 - 01:21 AM

I like the run away quickly comment by Marshall!

 

But, if you can't readily do that you may need to sign an agreement that you won't pull the rug out from under your direct supplier and deal with their supplier directly - seen that before.

 

You should inform them that you need transparency and must know their supplier.

 

Then after all that and they still won't tell you --- do what Marshall says and run away quickly!


Kind regards,
Glenn Oster
 
GOC BUSINESS GROUP | SQF System Development & Implementation Consulting | eConsultant Retainer
Diverse Organic Microgreens & Two Cows Make Cheese | HempWorx | Internal Auditor Training | Remote SQF-GAP Analysis
 

 

Serving the New Republic of the United States of America - 

www.GlennOster.com

 

 


#5 michela78

michela78

    Grade - AIFSQN

  • IFSQN Associate
  • 37 posts
  • 2 thanks
1
Neutral

  • Italy
    Italy

Posted 27 April 2018 - 07:48 AM

Thanks for your comment....My question was...if they are BRC certified, are they obliged to tell me the name of their supplier? Is there any quirck of the standard to which I can appeal?

 

@Marshall.....it is not so easy to run away.......



#6 Scampi

Scampi

    Fellow

  • IFSQN Fellow
  • 3,476 posts
  • 944 thanks
549
Excellent

  • Canada
    Canada
  • Gender:Not Telling

Posted 27 April 2018 - 01:47 PM

They are only obligated to tell you what you've AGREED to. There own supplier assessment meets their GFSI standard and has nothing to do with their customers

 

YOUR supplier program should stipulate what you REQUIRE from your vendors. If you require manufacturer information regardless of buying direct or through a broker, and the broker won't give it to you, then you are not complying with your program. 

 

The point here is, you need to comply with YOUR PROGRAM

 

Not always easy to run, but perhaps now is a good time to start walking  (e.g. find a new supplier/broker)

 

Curious, what ingredient is at issue?


Please stop referring to me as Sir/sirs


#7 redfox

redfox

    Grade - SIFSQN

  • IFSQN Senior
  • 481 posts
  • 160 thanks
23
Excellent

  • Philippines
    Philippines

Posted 03 May 2018 - 06:54 AM

Hello Michela,

 

IMEX, we have trouble before with our SAPP supplier/trader. They even not allowed us to visit their warehouse. BRC give us NC though minor since the product can not be traced until to its manufacturer. Our CA is replace the supplier.

 

Eventually we found one and they very cooperative.

 

regards,

redfox






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users