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Mock Recall Effectiveness Review


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CulinaryK

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Posted 19 October 2018 - 07:37 PM

Does anyone have an effectiveness review template they would be willing to share for a mock recall exercise?



Scampi

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Posted 19 October 2018 - 07:42 PM

??? 

 

You are looking for a mock recall template? Getting a mock done in your allocated time with your allocated percentage of found/missing product would be the review....


Please stop referring to me as Sir/sirs


SteveHather

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Posted 19 October 2018 - 09:06 PM

Hi, by “mock recall” are you talking about a simple traceability exercise, or are you talking about an effective product recall simulation? I can help you with the latter or you can look through ISO 10393. For traceability, there are a few resources available. You could check www.haccpmentor.com. Amanda has a lot of resources including free ones.



CulinaryK

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Posted 22 October 2018 - 12:53 PM

Hi, by “mock recall” are you talking about a simple traceability exercise, or are you talking about an effective product recall simulation? I can help you with the latter or you can look through ISO 10393. For traceability, there are a few resources available. You could check www.haccpmentor.com. Amanda has a lot of resources including free ones.

Hi Steve,  yes I'm looking to document the effectiveness of the actual mock recall performed. I believe I've created a document that tracks the traceability of the product, but are there other areas of the exercise you want to review for continuous improvement? For example, the effectiveness of your team, your current program, steps, etc?



SteveHather

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Posted 23 October 2018 - 12:18 AM

Hi Steve,  yes I'm looking to document the effectiveness of the actual mock recall performed. I believe I've created a document that tracks the traceability of the product, but are there other areas of the exercise you want to review for continuous improvement? For example, the effectiveness of your team, your current program, steps, etc?

Great that you are taking a broader view of what an effective product recall is! Many companies conducting a product recall get fixated on retrieval rate as their objective when we know that retrieval rates for many products, particularly fast moving, short shelf life product will have a very low retrieval rate. Does that mean the recall is not effective? Not necessarily!

 

If you frame your objectives along the lines of managing consumer safety risk and reputation risk and restoring the business after the recall, you tend to have very different measures of success. In fact I am working with a client right now that had a major incident and the focus is actually on team management. They had all the right technical expertise and very smart people that really understood their business but they got so bogged down on the technical resolution that they forgot about what was really important - maintaining the long term interests of the business. They had the answers but weren't asking the right questions! Once they refocussed, they got clarity around what they needed to achieve and were able to better coordinate resources, get the right people working on the right things. 

 

So when you said you are looking at effectiveness of your team and the processes you are absolutely on the right track. Testing your traceability is important but you can have great traceability and still get into a crisis!

 

If you are interested, I just posted this video on my YouTube channel on the 5 reasons that most "mock recalls" won't actually prepare your team to effectively manage a product recall. It has a link to additional free resources if you are interested.



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Saad Baig

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Posted 23 October 2018 - 06:20 AM

Attached File  Mock Recall excersice form.doc   51.5KB   404 downloadsAttached File  Withdrawal-Recall Risk Assessment.doc   54.5KB   325 downloadsAttached File  Product Recall Review template.doc   44.5KB   362 downloadsHi,
Please check if this help you
 
Cheers,
Saad

 



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CulinaryK

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Posted 23 October 2018 - 11:47 AM

Thanks Saad. I certainly can refer to some of the information on your docs. Appreciate you sharing :).



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Lampros Michas

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Posted 25 October 2018 - 07:56 AM

Dear sir,

 

IMO, in terms of performance indicators and objectives thereof, Mr. Steve Hather (previous posts) is totally accurate in terms of food safety and business reality!

Also Mr. Saad shared with us some very practical and to-the-point docs. 

 

I might add this very useful site link of the Food Standards Australia New Zealand, regarding food recall:  http://www.foodstand...es/default.aspx

 

Cheers

Lampros



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Sweet'n'low

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Posted 25 October 2018 - 03:05 PM

Dear sir,

 

IMO, in terms of performance indicators and objectives thereof, Mr. Steve Hather (previous posts) is totally accurate in terms of food safety and business reality!

Also Mr. Saad shared with us some very practical and to-the-point docs. 

 

I might add this very useful site link of the Food Standards Australia New Zealand, regarding food recall:  http://www.foodstand...es/default.aspx

 

Cheers

Lampros

That website even provides templates for those that may need it. Cheers for the info. Although I didn't know that implemented programs work in Greece. From my experience there, people do what they want. 



rajeev1965

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Posted 31 October 2018 - 12:07 PM

Thanks for useful links & information.

Rajeev sahani



rajeev1965

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Posted 07 December 2018 - 11:19 AM

 

Thanks for useful links & information.

Rajeev sahani



tspiekermeier

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Posted 04 December 2019 - 06:58 PM

What would be an successful effectiveness score?



Setanta

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Posted 04 December 2019 - 07:31 PM

What would be an successful effectiveness score?

 

Ideally, you would want 100% of the product accounted for in less than 4 hours per SQF.


-Setanta         

 

 

 





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