I was hoping you can give me advice on this issue we have had with the packaging of our products!- never happened before- not sure on how to proceed!
The packaging of the products affected is a printed foil wrap with the labelling info on it.
Packaging was incorrectly cut and now we have some products (it didn't affect the whole production run) that are not showing the whole ingredient list and the nutritional values you are able to see are just per 100g, you can't see the nutritional values per portion! :S
The allergy advice is visible and all the allergens from the ingredient list are visible as well.
Having in mind the above, would we have to issue a product withdrawal or recall? or any of these would be necessary? what would you do in this case?
thank you in advance!!