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Conducting training based on Training Needs Assessment


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#1 Sawad

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Posted 07 January 2019 - 02:30 PM

Hi All,

 

During our last ISO audit our auditor told us that we need  conduct food safety trainings based on TNA only (Previously we were doing 300+ hours of training; both on the job & class room).

Mine is a retail food business & work force is high. Currently we are giving fresher's food safety training to newly joined staff and some refreshing training to old staff.

 

I would like to introduce a monitoring program to evaluate the efficiency of the staff, so that I can give them specific training rather than a broad training. But the major hurdle is to the effective monitoring of all the staff.

The level of understanding of staff varies vary much (Indians, Filipinos, Arabs, Nepalese).

Any suggestions would be much appreciated..



#2 Scampi

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Posted 07 January 2019 - 02:44 PM

When it comes to basic GMP training simple checks on your daily operations monitoring will do for monitoring effectiveness

 

handwashing being done correctly

 

hairnets on correctly

 

flow of people correct (no one where they shouldn't be)

 

product dropped on the floor handled correctly

 

 

CCP monitoring should be evaluated against the SOP for monitoring then you know who needs more training

 

Hope this couple of suggestions help


Because we always have is never an appropriate response!


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#3 Lesley.Roberts

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Posted 07 January 2019 - 02:52 PM

Hi Sawad

 

You don't say which standard you are working to (ISO22000 ISO9001?).

 

Staff training needs should be based on role so direct food handlers & those involved in CCPs should be trained accordingly - whereas goods in/warehouse might only require basic food hygiene training & allergens, for example.  To assess who needs what training a basic matrix against individual's roles is most effective & you can use this to show when retraining is required.

 

Also employers are encouraged to train their employees using training information in the staff's  "mother tongue" so you may need several different versions of the training in the appropriate language & understanding would be assessed by a short exam/test with a minimum pass mark to show staff have understood.



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#4 Vinish Vijayan

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Posted 08 January 2019 - 05:33 AM

When a new employee joins include his profile into the competency matrix, there the employee profile will assessed with the JD and competency for the job. From there you can clearly identify the training needs and from there you can prepare training plan for the employee. 



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#5 Sawad

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Posted 09 January 2019 - 01:45 PM

Hi Sawad

 

You don't say which standard you are working to (ISO22000 ISO9001?).

 

Staff training needs should be based on role so direct food handlers & those involved in CCPs should be trained accordingly - whereas goods in/warehouse might only require basic food hygiene training & allergens, for example.  To assess who needs what training a basic matrix against individual's roles is most effective & you can use this to show when retraining is required.

 

Also employers are encouraged to train their employees using training information in the staff's  "mother tongue" so you may need several different versions of the training in the appropriate language & understanding would be assessed by a short exam/test with a minimum pass mark to show staff have understood.

Thanks very much, we are following iso 22000:2005 currently. Its me who is giving training, currently taking in Multilanguage. My main problem is the strength of the staff...and their assessments. I was thinking of random selection from the group/ or monitoring their activity and train them as a group... 


Edited by Sawad, 09 January 2019 - 01:46 PM.


#6 Lesley.Roberts

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Posted 09 January 2019 - 02:50 PM

Thanks very much, we are following iso 22000:2005 currently. Its me who is giving training, currently taking in Multilanguage. My main problem is the strength of the staff...and their assessments. I was thinking of random selection from the group/ or monitoring their activity and train them as a group... 

 

Hi Sawad - you can do the assessment as a selection of staff but how would you know whether the remainder of the group have fully understood what you have briefed..... and it could be those individuals that you did not assess that may cause the problem?...

 

However your idea about monitoring their activities is good - this is what I have done whilst training out the metal detection CCP. 

Not everybody is good at written tests & people learn in a different way, literacy can also be a problem - also embarrassing so staff might not want to tell you about this?.

 

The proof that your trainees have fully understood what you have briefed is whether they are competent to carry out the specific task so, if you have observed them following the correct way to perform a task I believe this would be sufficient to confirm that they have received & understood what you have trained them in.



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