I think it's worth bearing in mind that quite a few assumptions are probably being made due to limited information available, and also we are only hearing one side of the story. Who's to say that this QA Manager in question isn't posting on another forum asking if it's normal to be piled with so much office work by their director that they can rarely make time to leave the desk, and asking if it's normal for their QAs to ask so many questions.
I don't doubt that there's an issue here - especially if it is the case that the manager doesn't know a thing about the process - though I feel we need more information at this point to learn what the scenario is and perhaps reasons behind it, before making too many conclusions.
Not to be redundant, but I just wanted to emphasize what zanorias said. It's hard to make sense of the exact situation here without more details, and, as we all know with hazard analysis, context matters. (For instance, when I started my current position, the company had no food safety plan or SOPs whatsoever, so I spent a lot of time in the office simply writing up paperwork--and now that I actually have a QA team, my boss has piled on additional duties, almost too numerous to mention, so my time on the floor is still limited). Even so, there is clearly an issue here, a managerial issue, but whether it is the fault of the QA manager or senior management is an open question.