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What to include in a QA report to the CEO?


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#1 Qc man

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Posted 15 January 2020 - 05:07 PM

Dear all
Please can help what information I should send and include to my repor to ceo
And if have forum or template will be help

I'm woek as a quality assurance manager
Thanks

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#2 The Food Scientist

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Posted 15 January 2020 - 06:20 PM

Report for what exactly? Could you be more specific? 


Everything in food is science. The only subjective part is when you eat it. - Alton Brown.


#3 Qc man

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Posted 15 January 2020 - 06:21 PM

General qa report


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#4 TimG

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Posted 15 January 2020 - 08:21 PM

I'd start with a status on metrics covered by my KPI or RIO objectives (they are usually what the company wants you to keep track of, that's why they give you a bonus for it), then add in any hot button issues that have affected my combined departments since my last report. Most of these are things that you, as the QA manager, should have your finger on on a regular basis. Go through your meeting notes/emails from your superiors or your CEO and see what issues/metrics they seem to focus on.

None of us can really tell you what those are, because they differ for each company and can sometimes be different for each member of the executive committee.

If you have a good relationship with your CEO, tell her/him you had some things in mind for the report and then ask her/him if there are any other metrics they would like to see in their report.



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#5 noahchris97

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Posted 15 January 2020 - 08:48 PM

Qc Man,

              There are multiple ways of communicating / reporting with your superior / upper management. With SQF, Module 2:- 2.1.3. in mind; all management staff meet monthly to go over certain topics as below. Results from internal audit, How many CAPA's issued for the month, Total number of customer complaints and the out come. Trend reports from customer complaints. Trend analysis from GMP violations or from Internal audit findings. Pest control service; any findings? year end trend report for pest control. Where are the most active areas. Environmental swab results for the month; year end trend report. Non-conforming product issues. Receiving retains, micro test results,  Training schedule updates. Qc Man, there are multiple topics you can report on. It all depends on what they (upper management ) are looking for as what is also required by BRC, SQF ( auditing bodies). Hope this helps..

 

2.1.3 Management Review (Mandatory)
2.1.3.1 The senior site management shall be responsible for reviewing the SQF System and documenting the
review procedure. Reviews shall include:
i. The policy manual;
ii. Internal and external audit findings;
iii. Corrective actions and their investigations and resolution;
iv. Customer complaints and their resolution and investigation;
v. Hazard and risk management system; and
vi. Follow-up action items from previous management review.
2.1.3.2 The SQF practitioner (s) shall update senior site management on a (minimum) monthly basis on matters
impacting the implementation and maintenance of the SQF System. The updates and management responses shall
be documented. The SQF System in its entirety shall be reviewed at least annually.
2.1.3.3 Food safety plans, Good Manufacturing Practices and other aspects of the SQF System shall be reviewed
and updated as needed when any potential changes implemented have an impact on the site's ability to deliver
safe food.
2.1.3.4 Records of all management reviews and updates shall be maintained.


#6 Juribe

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Posted 15 January 2020 - 11:47 PM

I would also list any projects you have in mind to continuously improve your process. List the goals you have and your plan of actions to get them done.

 

Example: Do you need to revise your color coding system? Research the cost and list that in the report.

 

You can get pretty creative if you analyze where your team is struggling.



#7 Ryan M.

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Posted 15 January 2020 - 11:48 PM

Find out what information the CEO finds of value and report on that.  No sense in wasting your time on something he/she won't read.



#8 Foodie Bomb

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Posted 16 January 2020 - 05:00 AM

Standard KPIs with dollar amounts, non-conformance activities, CAPAs, and next management review schedule/agenda. 



#9 ahmed mohamed

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Posted 25 January 2020 - 06:36 PM

 

Qc Man,

              There are multiple ways of communicating / reporting with your superior / upper management. With SQF, Module 2:- 2.1.3. in mind; all management staff meet monthly to go over certain topics as below. Results from internal audit, How many CAPA's issued for the month, Total number of customer complaints and the out come. Trend reports from customer complaints. Trend analysis from GMP violations or from Internal audit findings. Pest control service; any findings? year end trend report for pest control. Where are the most active areas. Environmental swab results for the month; year end trend report. Non-conforming product issues. Receiving retains, micro test results,  Training schedule updates. Qc Man, there are multiple topics you can report on. It all depends on what they (upper management ) are looking for as what is also required by BRC, SQF ( auditing bodies). Hope this helps..

 

2.1.3 Management Review (Mandatory)
2.1.3.1 The senior site management shall be responsible for reviewing the SQF System and documenting the
review procedure. Reviews shall include:
i. The policy manual;
ii. Internal and external audit findings;
iii. Corrective actions and their investigations and resolution;
iv. Customer complaints and their resolution and investigation;
v. Hazard and risk management system; and
vi. Follow-up action items from previous management review.
2.1.3.2 The SQF practitioner (s) shall update senior site management on a (minimum) monthly basis on matters
impacting the implementation and maintenance of the SQF System. The updates and management responses shall
be documented. The SQF System in its entirety shall be reviewed at least annually.
2.1.3.3 Food safety plans, Good Manufacturing Practices and other aspects of the SQF System shall be reviewed
and updated as needed when any potential changes implemented have an impact on the site's ability to deliver
safe food.
2.1.3.4 Records of all management reviews and updates shall be maintained.

 

It is true






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