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What should I ask a BRC Consultant regarding BRC Certification?


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#1 Qc man

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Posted 28 July 2020 - 06:59 PM

Dear members, tomorrow I have meeting with BRC consultant regarding BRC certification.

Can you please help
What should I ask them?

Thanks



#2 SQFconsultant

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Posted 28 July 2020 - 07:12 PM

Why did  you set the meeting to begin with?


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Glenn Oster
 
 
Glenn Oster Consulting / 800.793.7042 / Serving Food & Food Related Businesses

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#3 olenazh

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Posted 28 July 2020 - 07:12 PM

Ask to review your FSMS (programs, policies, SOPs, etc.) to do a gap analysis. 



#4 Qc man

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Posted 28 July 2020 - 07:33 PM

The meeting request by CEO to know what the consults can do
But I want know which points discus with them

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#5 SQFconsultant

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Posted 28 July 2020 - 08:04 PM

Considering that I am an SQF and BRC Consultant - if I was the potential client (you) I'd be asking the BRC Consultant what their specific services are - some consultants simply do a retainer and then provide you with guidance as you and your staff put together the needed documentation and then assist on over the shoulder guidance during implementation, and possible presense during your audit.

 

Some consultants are relatively limited in scope while others are quite well versed in all facets/all areas, etc.

 

and this is why you should first determine with your CEO what you want from a Consultant - otherwise you'll ask what the consultant can do and they will end up telling you what they will do for you.

 

The idea is a give and take - as an example (and I'm not a potential consultant for your company)...

 

When someone calls me up and wants to get SQF or BRC certified I begin asking a lot of questions and that comes from my auditing days in SQF and BRC and others - but I need to determine the why, how, when, etc, what shape their current FSMS is in, info and condition info on the facility, the current food safety culture, the dedication level of ownership, how they see using us as their consultants, etc.

 

So, together in a nut-shell we (the client and us) determine what is best for the client and that may mean that they will get on our eConsultant program and we guide them thru their own development, we review video of the interior areas and determine capital and operational needs, we'll do a gap analysis, etc. or it could mean going on-site for upwards of 30 days to do everything in person.

 

We normally spend about 30 minutes on the phone (even though a recent potential client and I spent about an hour and a half) discussing needs and non-needs, costs of the project, do they want on-site or off-site, if they have their own jet, hotel, etc, and all the fine details of their operation.

 

I'd also be telling them to bring referrences if they have not already provided them - we send them with our service offer after speaking with people.

 

Your prospective consultant may (like we do) have stream-lined a couple of different options for you that include various components - that helps to save some money most times as we have found by offering commonly used approaches we can cut down on expenses for our clients. 

 

Then there is the need to have a good relationship, meaning people don't always get along with other people, we would like to think that everybody will get along with us - and us with our prospective clients, but it doesn't always work that way, thus we once had a client turn us down because he felt we were "more knowledgable than he was on SQF" and did not want a consultant showing him up - not my words, his.

 

And, we ourselves have turned down two prospective clients becuase we did not see a fit - one of them was doing something shady and would eventually get caught and the other was a micro-manager and we don't work that way.

 

Hope that helps. 


Kind regards,

Glenn Oster
 
 
Glenn Oster Consulting / 800.793.7042 / Serving Food & Food Related Businesses

SQF System Development, Implementation & Certification Consultant

PCQI & Internal Auditor Training | eConsultant | BRC, IFS, FSSC, PRIMUS

http://www.GlennOsterConsulting.com

 

 
Finalized this morning! We are now accepting the new USN C-Currency Coin
at 25% reduction on all major SQF System & Facility Development Projects
 
 
 
 
 
 
 
 

#6 Qc man

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Posted 29 July 2020 - 05:49 AM

Thanks and appreciative for clarifying my question

 

will meet them today 

this is first meeting to discuss about BRC certificate , 

 

actuality our company already pay for this consultation company advance  for the service 

 

 

 

regards  



#7 SQFconsultant

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Posted 29 July 2020 - 01:06 PM

You are welcome and interesting they get paid before you know what they are going to do - fascinating.


Kind regards,

Glenn Oster
 
 
Glenn Oster Consulting / 800.793.7042 / Serving Food & Food Related Businesses

SQF System Development, Implementation & Certification Consultant

PCQI & Internal Auditor Training | eConsultant | BRC, IFS, FSSC, PRIMUS

http://www.GlennOsterConsulting.com

 

 
Finalized this morning! We are now accepting the new USN C-Currency Coin
at 25% reduction on all major SQF System & Facility Development Projects
 
 
 
 
 
 
 
 

#8 Simon

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Posted 29 July 2020 - 02:47 PM

I would have checked their credentials and competence to do the job in the first place as I would with any supplier of product or service. Home or work.

Then I agree with Olenazh. I would ask them to conduct a gap analysis, the output of which would form the project plan that could be costed in terms of consultant time and any investments in buildings, infrastructure, equipment etc.

Good luck and let us know how you get on.

Regards,
Simon


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